Why I have to contact you for pricing information?
- KITOONS offers the best prices in Asia - if you find it cheaper, you get it cheaper. That's our "Buddy Price" policy.
How do you handle delivery?
- KITOONS will despatch stocked items within one working day after the purchase. Otherwise delivery time is subject to stock levels. We deliver within Thailand by courier or direct to the beach - for free!
What kind of payment methods do you accept?
- We accept Paypal and bank transfer. If you don't have a Paypal account yet, its simple to get one. It offers great buyer protection and links with all major credit cards.
Can you advise me on the right Kitesurf equipment to buy for my level of riding skill?
- Sure can. In fact we make it a point, to recommend the right equipment options to you. Not like many beach shops where stock clearance is the main driving factor. If you have questions drop us a line and we will reply by mail or call you back within less than 24hrs.
What kind of product warranty do your products come with?
- KITOONS provides the original manufacturer's warranty. We are official dealers for all the brands we offer. You will never be lost in the kitesurf world!
Are sold items refundable in case I'm not happy with my gear?
- Regular sold items are refundable for one week after purchase. Subject to, that the equipment is unused and in new condition. Specially priced items are non-refundable.
Questions we are frequently asked...
